Commercial Locks
Lock change, rekey and repair for offices, shops, warehouses and commercial doors. We work with high security cylinders, mortise locks and door hardware that meet local codes.
Privacy Policy Lock Change Glendale
This privacy policy explains how Lock Change Glendale (“we”, “us”, “our”) collects, uses, and protects information when you visit our website, contact us by phone, send us an email, or schedule mobile locksmith services. By using our website or providing information to us, you agree to the practices described in this policy.
Information We Collect
We collect information that you voluntarily provide when you contact Lock Change Glendale, request a quote, schedule an appointment, or fill out any forms on our website. This may include your name, phone number, email address, service address, zip code, and details about the services you need, such as lock change, lock rekey, smart lock installation, or other locksmith services.
We may also collect limited technical information when you visit our website, such as your IP address, browser type, pages visited, and the date and time of your visit. This type of information is generally collected through cookies or similar technologies and helps us understand how visitors use our website so we can improve content, performance, and user experience.
How We Use Your Information
Lock Change Glendale uses the information we collect primarily to provide and manage our locksmith services. This includes responding to your inquiries, confirming appointments, dispatching technicians, providing cost estimates, and completing lock change or rekey jobs at your home or business.
We may also use your information to:
- Communicate with you about your service requests, invoices, or follow-up questions.
- Improve our website, services, and customer support processes.
- Maintain internal records for accounting, security, or operational purposes.
- Send limited service-related messages, such as appointment reminders or important updates about our policies.
We do not sell your personal information to third parties. Any use of your information is aimed at supporting the Lock Change Glendale relationship and providing reliable locksmith services.
Cookies and Website Analytics
Our website may use cookies and similar technologies to remember basic preferences and analyze how visitors interact with our pages. Cookies are small text files stored on your device by your browser. They help us monitor site performance, understand which pages are most useful, and identify ways to improve navigation and content.
You can usually adjust your browser settings to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect certain features or functionality of our website.
Sharing Your Information
We may share your information with trusted third parties only when necessary to deliver our services or to comply with legal obligations. Examples include payment processors, service dispatch platforms, or technology providers that help us manage appointment scheduling or website hosting.
These third parties are expected to use your information only for the specific services they provide to us and to protect your information in a reasonable manner. We may also share information if required by law, regulation, court order, or a legitimate request from law enforcement or government authorities.
Third-Party Links
Our website may contain links to other websites, directories, or resources that are not owned or controlled by Lock Change Glendale. If you click on a third-party link, you will be taken to another site with its own privacy policy and practices.
We are not responsible for the content, security, or privacy practices of those external sites. We encourage you to review the privacy policies of any third-party websites you visit before providing personal information.
Data Security
Lock Change Glendale takes reasonable steps to protect the information we collect from accidental loss, misuse, unauthorized access, disclosure, alteration, or destruction. This includes technical, administrative, and physical safeguards designed to keep your data more secure.
However, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure. While we strive to protect your personal information, we cannot promise absolute security, and you share information at your own risk.
Data Retention
We retain personal information for as long as necessary to provide locksmith services, fulfill the purposes described in this policy, or meet our legal and accounting obligations. For example, we may keep service records, invoices, or contact details for a reasonable period after your last interaction with Lock Change Glendale.
When information is no longer needed, we will take appropriate steps to delete it or store it in a way that does not personally identify you, subject to any legal requirements that may require longer retention.
Your Choices and Rights
You may choose not to provide certain information, though this might limit our ability to respond to your request or complete a service. If you wish to review, update, or request deletion of certain personal information we hold about you, you can contact us using the details in the “Contact Information” section below.
Depending on your location and applicable laws, you may have additional rights related to access, correction, portability, or restriction of your personal data. We will make reasonable efforts to respond to such requests in line with local regulations and our operational capabilities.
Children’s Privacy
Lock Change Glendale does not knowingly collect personal information from children under the age of 13. Our services and website are intended for adults and for individuals seeking locksmith services for residential or commercial properties.
If you believe a child has provided personal information to us without parental consent, please contact us so we can review the situation and take appropriate action, which may include deleting the information from our records.
Service Area and Use of Information
Our locksmith services are focused on Glendale, California and surrounding areas. The information you provide may be processed and stored in the United States. By using our website or contacting us, you understand that your information may be collected, used, and stored in the United States, where privacy laws may differ from those in other regions.
We use this information strictly to support Lock Change Glendale operations, including scheduling jobs, supporting technicians, and maintaining reliable service throughout our service area.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our services, website, legal requirements, or privacy practices. When we make changes, we will adjust the “last updated” date at the bottom of this page so you can see when the policy was last revised.
Your continued use of our website or services after any changes are posted means you accept the updated policy. We encourage you to review this page periodically to stay informed about how Lock Change Glendale handles your information.
Contact Information
If you have questions about this privacy policy, our data practices, or any information we may have about you, please contact Lock Change Glendale using the details below:
- Email: info@lockchangeglendale.com
- Phone: (562)270-0450
We will make reasonable efforts to review your question or request and respond within a practical time frame. Your trust is important to us, and we want you to feel comfortable choosing Lock Change Glendale for your lock change and locksmith service needs.